Dear Guest,

Namaste!

As we welcome you to Atmantan Wellness Centre, we wanted to address certain precautionary measure we can all take against the on-going outbreak of the respiratory illness (COVID -19); The World Health Organization has also issued this precautionary for all travellers and we would like to bring the same to your notice as well.

It is prudent that we as conscientious people report any symptoms of flu and/or chronic diseases or underlying health conditions.

We should all also follow the general precautionary recommendations …

Personal hygiene

Perform hand hygiene frequently, particularly after contact with respiratory secretions. Hand hygiene includes either cleaning hands with soap and water or with an alcohol-based hand rub. Washing with soap and water (when this is available) is preferred as confirmed by new research.

Cough etiquette

Cover your nose and mouth with a flexed elbow or paper tissue when coughing or sneezing and immediately disposing of the used tissue and following this by performing adequate hand hygiene.

Refrain from touching the mouth, nose, and eyes with infected hands, as our hands that touch public surfaces etc. can self-spread an infection.

A 3 layered medical mask is ideal when outside or in public places. Also when wearing a mask, it is critical to follow best practices on how to wear, remove and dispose of them and this is to be followed by the steps of hand hygiene.

We know that wearing a mask effectively reduces the spread of the infection.

While around people, please strictly try and maintain a distance of at least 6 feet (1.8 metres) from any other person, as a safety precaution.

We, as a premium wellness destination are helping our team and guests stay mentally and physically fit (with our Online Health Programs and Live Facebook Sessions) midst this social distancing time.

We hope you are taking the best care of your family, loved ones, and yourself. Do feel free to connect with us for any assistance we can offer in the face of this latest healthy adversity. We assure you, as always, we are here for you.

A medical mask is not required if exhibiting no symptoms, as there is no evidence that wearing a mask – of any type – protects non-sick persons. However, if masks are to be worn, it is critical to follow best practices on how to wear, remove and dispose of them and again, follow the steps of hand hygiene after removal of the mask,

And keep a distance of at least one metre from persons showing symptoms.

We, as a premium wellness destination are supplementing the diets with immunity herbal concoctions and enhancing all our existing sanitation procedures for the comfort of our guests.

We hope to see you raring to take on your wellness journey in the face of this latest healthy adversity. We assure you, as always, we are here for you.

While you continue with the wellness journey at Atmantan, the team at “Atmantan” is making every effort to ensure that your retreat stays safe and away from the threat and your support is solicited at every step. We would like to share hereby the steps Atmantan has implemented to mitigate the threat:

GUEST FACING

• Any booking query where a guest might have an international travel history in less than 15 days is being declined.
• Temperature scanning of every Individual coming In at Hotel Entrance.
• Physical Clinical Scanning of every Check-in Guest before check-in by a doctor at welcome pavilion
• Hand sanitizers placed at Key Locations.
• All frequent contact surfaces such as counters, railings, banisters, lift consoles are being sanitized every hour including Buggy.
• All arrival Guest Luggage Sanitizing externally
• Travel History of every arriving Guest on Arrival.
• CARS TRANSFERS: – All cars that come for pick-up will be Sanitized Hotel Staff, specifically the Guest sitting area.
• All Drivers to weak Masks and Carry Sanitizers.
• Departure Rooms to be disinfected thoroughly.
• Disinfecting AC System once a week
• The swimming pool is being closed until the situation improves.
• Every Employee trained on proper hourly Hand Washing.
• Guest also to be prompted for frequent Hand wash including while at dining.
• Stopping procurement of Non-Vegetarian food as with decreased demand freshness is questionable and Non-Vegetarian Supply Chain is more prone to threat.

EMPLOYEE RELATED

1. Reducing the number of employees who travel from the City, keeping to the minimum required.
2. Daily Temperature Check of every employee who comes from outside.
3. Daily flu symptoms Check of every employee who comes from outside.
4. All staff coming to Hotel Bus to wear Mask and Carry personal sanitizers.
5. Daily record keeping of Outside the resort movement of employees coming from outside.
6. Employees being educated on social distancing and not going to city malls and theaters.
7. Departmental Briefings emphasize basics to avoid getting infected including frequent hand washing.
8. Hand Disinfecting While boarding the Bus to the hotel and from the Resort.
9. Staff bus to be daily disinfected while at the Resort.
10. Morning Employee Activity to boost immunity.

SUPPLY CHAIN MANAGEMENT

1. All Vendors are given Masks/ Sanitizers while receiving being done.
2. Receiving being done with Masks and Gloves.
3. The received product kept separately for 24 Hours or Packaged items disinfected.
4. All materials received to be disinfected